Privacy Policy

Your privacy matters to us at Fortuixagent Key

Last updated: January 15, 2025

1. Information We Collect

At Fortuixagent Key, we collect various types of information to provide you with our link building and SEO services effectively. This information helps us understand your needs and improve our platform continuously.

Personal Information

When you register for our services or contact us, we may collect:

  • Full name and professional title
  • Email address and phone number
  • Company name and website URL
  • Billing address and payment information
  • Communication preferences and account settings

Technical Information

We automatically collect certain technical data when you use our platform:

  • IP address and browser type
  • Operating system and device information
  • Pages visited and time spent on our platform
  • Referral sources and search terms used
  • Cookies and similar tracking technologies
Important: We never collect sensitive personal information such as social security numbers, financial account details beyond payment processing, or health information.

2. How We Use Your Information

Your information serves several important purposes in delivering our link building services and maintaining our platform. We're transparent about how we use your data and ensure it's always for legitimate business purposes.

Service Delivery

We use your information primarily to:

  • Provide personalized link building strategies
  • Process your orders and manage your account
  • Communicate about your campaigns and results
  • Offer customer support and technical assistance
  • Send important service updates and notifications

Platform Improvement

We analyze usage patterns to enhance our services through:

  • Understanding which features are most valuable
  • Identifying technical issues and performance bottlenecks
  • Developing new tools and capabilities
  • Customizing your experience based on preferences
  • Conducting security monitoring and fraud prevention

Marketing Communications: We may send you educational content, industry insights, and service updates. You can opt out of marketing emails at any time while still receiving essential service communications.

3. Data Sharing and Third Parties

We maintain strict controls over who can access your information. Your data security is paramount, and we only share information when necessary for service delivery or when required by law.

Service Providers

We work with trusted third-party providers who help us deliver our services:

  • Payment processors for secure transaction handling
  • Cloud hosting providers for data storage and platform operation
  • Email service providers for communication delivery
  • Analytics tools for performance monitoring
  • Customer support platforms for help desk services

Legal Requirements

We may disclose your information when required by law or to:

  • Comply with legal processes or government requests
  • Protect our rights and property
  • Ensure user safety and platform security
  • Prevent fraud or illegal activities
  • Respond to emergency situations
Third Party Category Purpose Data Shared Retention Period
Payment Processors Transaction processing Billing information only As required by law
Cloud Hosting Data storage and platform operation All account data Duration of service
Email Services Communication delivery Contact information Until opt-out
Analytics Providers Performance monitoring Usage data (anonymized) 13 months maximum

4. Your Rights and Choices

You have significant control over your personal information. We respect your privacy rights and make it easy for you to exercise them through our platform or by contacting us directly.

Access and Portability

You can access and export your data through several methods:

  • Download your account information from your dashboard
  • Request a comprehensive data export via email
  • View your communication history and preferences
  • Access your campaign data and performance metrics
  • Obtain copies of your billing and payment history

Correction and Deletion

You can modify or remove your information by:

  • Updating your profile information in your account settings
  • Requesting data corrections through our support team
  • Deleting your account and associated data
  • Opting out of marketing communications
  • Requesting removal of specific information

Processing Limitations: You can request that we limit how we process your data, object to certain uses of your information, or withdraw consent for specific activities. Some limitations may affect service delivery.

How to Exercise Your Rights

To exercise any of these rights, please contact us at contact@Fortuixagentuk.com or call +441159702003. We'll respond within 30 days and may need to verify your identity for security purposes.

5. Data Security and Protection

We implement comprehensive security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our security practices align with industry standards and are regularly updated.

Technical Safeguards

Our technical security measures include:

  • SSL encryption for all data transmission
  • Regular security audits and penetration testing
  • Multi-factor authentication for account access
  • Automated backup systems with encryption
  • Firewall protection and intrusion detection
  • Regular software updates and security patches

Operational Security

We maintain strict operational controls through:

  • Limited employee access to personal data
  • Regular security training for all staff
  • Background checks for employees with data access
  • Incident response procedures for security breaches
  • Regular review and update of security policies
Data Breach Response: In the unlikely event of a security breach affecting your personal information, we will notify you within 72 hours and provide detailed information about the incident and our response actions.

6. Data Retention and Deletion

We retain your information only as long as necessary to provide our services, comply with legal obligations, and maintain legitimate business interests. Different types of data have different retention periods.

Retention Periods

Our standard retention periods are:

  • Account information: Maintained while account is active plus 3 years
  • Communication records: 5 years from last interaction
  • Payment data: 7 years as required by financial regulations
  • Website analytics: 26 months maximum
  • Marketing consent: Until withdrawn or 2 years of inactivity
  • Support tickets: 3 years from resolution

Deletion Process

When data reaches its retention limit or you request deletion:

  • Data is permanently removed from our active systems
  • Backup copies are securely overwritten within 90 days
  • Third-party processors are notified to delete shared data
  • We maintain logs of deletion actions for compliance
  • Some data may be retained in anonymized form for analytics

Legal Holds: In some cases, we may need to retain data longer than standard periods due to legal requirements, ongoing investigations, or dispute resolution processes.

7. International Data Transfers

As a UK-based company, we primarily process data within the United Kingdom. However, some of our service providers may transfer data internationally, and we ensure appropriate safeguards are in place.

Transfer Safeguards

When data is transferred internationally, we implement:

  • Standard contractual clauses approved by UK authorities
  • Adequacy determinations for certain countries
  • Additional security measures for high-risk transfers
  • Regular monitoring of international data flows
  • Binding corporate rules for group companies

Your Rights for International Transfers

You have the right to:

  • Request information about where your data is processed
  • Object to transfers to specific countries
  • Request copies of transfer safeguards
  • Withdraw consent for international processing
  • File complaints with relevant supervisory authorities

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized services. You have control over these technologies through your browser settings.

Types of Cookies We Use

Our platform uses several categories of cookies:

  • Essential cookies: Required for basic platform functionality
  • Performance cookies: Help us understand how you use our services
  • Functionality cookies: Remember your preferences and settings
  • Analytics cookies: Provide insights into usage patterns
  • Marketing cookies: Deliver relevant content and advertisements

Managing Your Cookie Preferences

You can control cookies through:

  • Our cookie preference center on first visit
  • Browser settings for all or specific cookies
  • Opt-out tools provided by advertising networks
  • Account settings for logged-in users
  • Incognito or private browsing modes
Cookie Type Duration Purpose Can be Disabled
Session Until browser closes Maintain login state No (essential)
Persistent Up to 2 years Remember preferences Yes
Analytics 13 months Usage analysis Yes
Marketing 30 days Relevant content Yes

9. Changes to This Privacy Policy

We regularly review and update this privacy policy to reflect changes in our services, legal requirements, and industry best practices. We're committed to keeping you informed about how we protect your privacy.

Notification of Changes

When we update this policy, we will:

  • Post the updated policy on our website with a new effective date
  • Send email notifications for significant changes
  • Provide a summary of key changes in our platform
  • Allow time for you to review changes before they take effect
  • Maintain previous versions for reference

Your Continued Use

By continuing to use our services after policy updates, you acknowledge that you have read and understood the changes. If you disagree with any updates, you can contact us or discontinue using our services.

Material Changes: For significant changes that affect your rights or how we use your data, we will seek your explicit consent before implementing the changes.

Contact Us About Privacy

If you have questions about this privacy policy or want to exercise your rights, please contact us:

Email: contact@Fortuixagentuk.com

Phone: +441159702003

Address: 39 St Paul's Rd, London N1 2TH, United Kingdom

Data Protection Officer: Available upon request